How do I access my interview?

In most cases you will have been issued an invitation to compete a video interview via the Vieple platform.

This email invitation will contain your username and password for accessing the interview, and links to the Vieple login page and Vieple Apps.

You will need to enter you login details, exactly as they appear in the invitation, as they are case sensitive, to gain access to your account. If you misplace your login details, you can use the "Forgot Password?" link on the login page to reset your password.

If you have entered your login details incorrectly for 3 consecutive attempts, your account will be locked out for a period of 60 minutes. After this period has ended, or after successfully resetting your password, you will again be able to login to your account.

What can I use to complete my interview?

You can complete your interview using a PC, Mac, Smart Phone or Tablet.

PC and Mac users will need to ensure that they have suitable recording devices available (microphone and webcam) and are using a modern web browser and up to date version of Adobe Flash Player when attempting to complete their interview.

Users who wish to use a Smart Phone or Tablet will need to download the relevant app from their device store. Vieple Apps are available for iOS and Android devices at no cost, from the App Store and Google Play Store, and you’ll find links to these in your invitation email.

All users will need to ensure that they have access to a strong, stable internet connection when attempting to complete their interview.

When should I complete my interview?

When and where you complete your interview is up to you, however, we can offer some rules and guidelines. Your invitation email will specify a deadline for your interview. This deadline is the date and time by which you must have completed all responses for your interview, otherwise it will be considered an expired interview, and will no longer be accessible to you.

Apart from this deadline, you can start and complete your interview at any time after receiving your invitation. When you select to start your interview, you’ll go through a brief browser check and be able to record a practice question, before commencing the actual interview.

Once you unveil a question within your interview, you are required to record a response to that question. If you exit the system at this stage, the question will become locked out, and will need to be re-opened by the Vieple support team. However, you can exit the system in between questions, and return later to continue from where you left off.

We recommend completing your interview in a single sitting whenever possible. When completing, please ensure that you’ve responded to each question, and the upload of your response has completed, before moving away from the page, or closing your browser window, as this can negatively impact the submission of your response.

Who will see the interview?

Typically it will be a recruitment consultant and the hiring manager who will see your recorded interview. Vieple is a secure application and only the authorised people can view your responses.

How to do a great video interview?

Video interviewing is a fast growing development in recruitment. In order to make the process as effective and smooth for both employers and job applicants we have some simple do's and dont's to make your life easier. Remember video interviews are just like face-to-face interviews.

If you want to make the best first impression, brush up on your video interview skills with these tips on how to ace your job interview.

Remember to dress in professional or business casual attire. Even if you are not there in person, keep in mind those first impressions count, even during a video interview.

Remember to relax and smile. Look at the camera as much as possible.

During a video interview it can be hard to remember to look straight ahead, but it's important to do this. Don't let your eyes wander; imagine you are speaking to a person and not just a screen.

Spend time before your interview thinking of examples to questions you may be asked.

Read the job ad and/or position description so you are clear on the skills required for the job. These are the skills they will be assessing at interview and will base the questions around.

Research the employer. Depending on the organisation, your research should give you an understanding of their business, values, key projects, markets, client base and challenges.

Remember that once you login you can practice before you record the interview.

What is Behavioural Interviewing?

Behavioural interviewing is now a standard means of interviewing within many organisations.

The interview questions are designed to gather examples of previous behavior that will then assist the interviewer in determining how you will act in similar situations in the future.

This style of interview requires you to be very specific with your answers by providing examples based on previous experience. The easiest way to ensure you are answering behavioral questions correctly is to structure your answers using what is referred to as the STAR approach.

What is the STAR approach?

S/T: Situation or Task - Describe the situation that you were in or what you needed to accomplish. You must describe a specific event or situation, not a generalised response. Be sure to give enough detail for the interviewer to understand the specifics of your example. Where possible, the situation should be from a previous job.

A: Action - Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did - not the efforts of the team. Don’t explain what you might do or should do, but rather what you did do.

R: Result - What was the result of your action? What happened? How did the project/ task end up? What did you accomplish? What did you learn?